Privacy Policy

Introduction

Welcome to Altrad Homes. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our real estate platform.

Information We Collect

1. Account Information

When you create an account or use our authentication services, we collect:

• Name and email address
• Profile picture (if provided)
• Authentication provider information (Google, Facebook, or email)
• Phone number (for property listings)

2. Property Listing Information

When you list a property, we collect:

• Property details (title, description, location, price, specifications)
• Property images and videos
• Seller contact information (name, email, phone, messenger username)
• Seller title or professional designation

3. Usage Information

• Properties you view and favorite
• Search queries and filter preferences
• Browser type and device information
• IP address and approximate location

How We Use Your Information

We use your information to:

• Provide and maintain our real estate platform services
• Display your property listings to potential buyers
• Enable communication between buyers and sellers
• Improve and personalize your experience
• Send important notifications about your account or listings
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing

We share your information only in these circumstances:

• Public Listings: Property information and seller contact details are displayed publicly to help buyers connect with sellers
• Service Providers: We use Firebase (Google) for authentication, database, and storage services
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: We may share information with third parties when you explicitly consent

Third-Party Authentication

When you sign in using Google or Facebook:

• We receive your basic profile information (name, email, profile picture)
• Your authentication is handled securely by these providers
• We do not receive or store your passwords
• Please review Google's and Facebook's privacy policies for how they handle your data

Data Storage and Security

We implement appropriate security measures to protect your information:

• Data is stored using Firebase Cloud Services with encryption
• We use secure HTTPS connections for all data transmission
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information through your account settings
• Deletion: Request deletion of your account and data (see our Data Deletion Policy)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze site usage and improve our services
• Provide personalized property recommendations

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your data may be processed and stored in servers located in different countries. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes indicates your acceptance of the updated policy.

Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required by law or for legitimate business purposes
• You can request deletion at any time through our Data Deletion process

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